/* Painel Nabi Haus · identidade: fundo noite #0A121A, azul #00AEEF, ouro #B89A5A, pérola #BFB6A6.
   Tipos: Barlow (texto), Barlow Condensed (títulos e rótulos), Cormorant Garamond (saudação). */
@font-face { font-family: 'Barlow'; font-weight: 300; font-display: swap; src: url(fontes/barlow-300.woff2) format('woff2'); }
@font-face { font-family: 'Barlow'; font-weight: 400; font-display: swap; src: url(fontes/barlow-400.woff2) format('woff2'); }
@font-face { font-family: 'Barlow'; font-weight: 500 700; font-display: swap; src: url(fontes/barlow-500.woff2) format('woff2'); }
@font-face { font-family: 'Barlow Condensed'; font-weight: 400; font-display: swap; src: url(fontes/barlow-cond-400.woff2) format('woff2'); }
@font-face { font-family: 'Barlow Condensed'; font-weight: 500 700; font-display: swap; src: url(fontes/barlow-cond-500.woff2) format('woff2'); }
@font-face { font-family: 'Cormorant Garamond'; font-weight: 300 500; font-display: swap; src: url(fontes/cormorant.woff2) format('woff2'); }
@font-face { font-family: 'Cormorant Garamond'; font-style: italic; font-weight: 300 500; font-display: swap; src: url(fontes/cormorant-italico.woff2) format('woff2'); }

:root {
  --noite: #0A121A; --fundo: #0A121A; --fundo-2: #0D1720; --painel: #101A24; --painel-2: #16212C; --painel-3: #1C2A37;
  --linha: #1F2D3A; --linha-forte: #2B3D4E; --texto: #F2F4F7; --texto-2: #A9B3BC; --texto-3: #6F7A85;
  --azul: #00AEEF; --azul-2: #1596CC; --azul-fundo: rgba(0, 174, 239, .10); --azul-borda: rgba(0, 174, 239, .35);
  --ouro: #B89A5A; --ouro-2: #B8872A; --ouro-fundo: rgba(184, 154, 90, .12); --perola: #BFB6A6;
  --verde: #3DBE82; --verde-escuro: #1E5C43; --alerta: #D9A441; --erro: #E5534B;
  --msg-in: #16212C; --msg-out: #0F2D3F; --msg-voce: #1B3A55; --msg-equipe: #2A2A1E;
  --s1: #1596CC; --s2: #B8872A; --s3: #9B7BDB;
  --raio: 12px; --raio-p: 8px;
  --sombra: 0 10px 30px rgba(0, 0, 0, .35);
  --t-cond: 'Barlow Condensed', 'Barlow', system-ui, sans-serif;
  --t-serif: 'Cormorant Garamond', Georgia, serif;
  color-scheme: dark;
}
* { box-sizing: border-box; }
html, body { height: 100%; margin: 0; }
body { background: var(--fundo); color: var(--texto); font: 400 14px/1.5 'Barlow', system-ui, -apple-system, 'Segoe UI', sans-serif; -webkit-font-smoothing: antialiased; }
[hidden] { display: none !important; }
button, input, select, textarea { font: inherit; color: inherit; }
input, select, textarea { background: var(--fundo-2); border: 1px solid var(--linha-forte); border-radius: var(--raio-p); padding: 8px 11px; transition: border-color .15s, box-shadow .15s; }
input::placeholder, textarea::placeholder { color: var(--texto-3); }
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--azul); box-shadow: 0 0 0 3px var(--azul-fundo); }
input:disabled, select:disabled, textarea:disabled { opacity: .55; cursor: not-allowed; }
::selection { background: rgba(0, 174, 239, .35); }
* { scrollbar-width: thin; scrollbar-color: var(--linha-forte) transparent; }

.btn, .btn-mini, .btn-link, .btn-primario, .btn-perigo { cursor: pointer; border-radius: var(--raio-p); transition: background .15s, border-color .15s, color .15s, box-shadow .15s; }
.btn { background: var(--painel-2); border: 1px solid var(--linha-forte); padding: 7px 13px; }
.btn:hover { border-color: var(--azul-borda); background: var(--painel-3); }
.btn-primario { background: linear-gradient(180deg, #19BDF7, #009CD8); color: #04121B; border: 0; padding: 9px 16px; font-weight: 600; letter-spacing: .01em; box-shadow: 0 4px 16px rgba(0, 174, 239, .25); }
.btn-primario:hover { box-shadow: 0 6px 22px rgba(0, 174, 239, .38); }
.btn-primario:disabled { opacity: .55; cursor: wait; box-shadow: none; }
.btn-perigo { background: transparent; border: 1px solid rgba(229, 83, 75, .45); color: #F2A19C; padding: 7px 13px; }
.btn-perigo:hover { background: rgba(229, 83, 75, .12); }
.btn-link { background: none; border: 0; color: var(--texto-2); padding: 4px 0; text-align: left; }
.btn-link:hover { color: var(--texto); }
.btn-mini { background: transparent; border: 1px solid var(--linha-forte); padding: 2px 9px; font-size: 12px; }
.btn-mini:hover { border-color: var(--azul-borda); }
.btn-mini-erro { border-color: rgba(229, 83, 75, .45); color: #F2A19C; }
:focus-visible { outline: 2px solid var(--azul); outline-offset: 2px; }
.muted { color: var(--texto-2); font-size: 12.5px; }
.erro { color: var(--erro); min-height: 1em; margin: 0; font-size: 13px; }
.rotulo { font-family: var(--t-cond); text-transform: uppercase; letter-spacing: .14em; font-size: 11.5px; color: var(--texto-3); font-weight: 500; }

/* ---------- login ---------- */
.login { min-height: 100%; display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(360px, .9fr); }
.login-arte { position: relative; overflow: hidden; background: radial-gradient(1200px 600px at 20% 30%, rgba(0, 174, 239, .16), transparent 60%), radial-gradient(800px 500px at 80% 90%, rgba(184, 154, 90, .12), transparent 60%), var(--noite); display: flex; flex-direction: column; justify-content: space-between; padding: 44px 52px; }
.login-arte::before { content: ''; position: absolute; inset: 0; background-image: linear-gradient(rgba(191, 182, 166, .05) 1px, transparent 1px), linear-gradient(90deg, rgba(191, 182, 166, .05) 1px, transparent 1px); background-size: 44px 44px; mask-image: radial-gradient(circle at 40% 45%, #000 20%, transparent 75%); }
.login-arte > * { position: relative; }
.login-arte .logo { width: 190px; height: auto; }
.login-frase { font-family: var(--t-serif); font-style: italic; font-weight: 400; font-size: clamp(30px, 3.4vw, 46px); line-height: 1.12; margin: 0; max-width: 16ch; color: var(--texto); }
.login-frase b { font-weight: 500; color: var(--ouro); }
.login-rodape { display: flex; gap: 18px; color: var(--texto-3); font-size: 12px; font-family: var(--t-cond); letter-spacing: .12em; text-transform: uppercase; }
.login-lado { display: grid; place-items: center; padding: 28px; background: var(--fundo-2); border-left: 1px solid var(--linha); }
.login-caixa { width: min(380px, 100%); display: grid; gap: 14px; }
.login-caixa .borboleta { width: 44px; height: auto; }
.login-caixa h1 { font-family: var(--t-cond); font-weight: 500; font-size: 26px; letter-spacing: .06em; text-transform: uppercase; margin: 6px 0 0; }
.login-caixa .sub { margin: -6px 0 10px; color: var(--texto-2); }
.login-caixa label { display: grid; gap: 5px; color: var(--texto-2); font-size: 13px; }
.login-caixa .btn-primario { padding: 11px 16px; margin-top: 4px; }
.login-seguro { display: flex; gap: 8px; align-items: center; color: var(--texto-3); font-size: 12px; }
@media (max-width: 860px) { .login { grid-template-columns: 1fr; } .login-arte { display: none; } .login-lado { border-left: 0; } }

/* ---------- estrutura ---------- */
.app { height: 100vh; display: grid; grid-template-columns: 76px minmax(0, 1fr); background: var(--fundo); }
.trilho { background: linear-gradient(180deg, #0C1620, #0A121A); border-right: 1px solid var(--linha); display: flex; flex-direction: column; align-items: center; padding: 14px 0 12px; gap: 6px; z-index: 5; }
.trilho-marca { width: 40px; height: 40px; display: grid; place-items: center; margin-bottom: 12px; }
.trilho-marca img { width: 30px; height: auto; filter: drop-shadow(0 0 10px rgba(0, 174, 239, .35)); }
.nav { display: grid; gap: 4px; width: 100%; padding: 0 10px; }
.nav-item { position: relative; display: grid; justify-items: center; gap: 3px; background: none; border: 0; border-radius: 10px; padding: 9px 2px 7px; color: var(--texto-3); cursor: pointer; font-family: var(--t-cond); font-size: 10.5px; letter-spacing: .08em; text-transform: uppercase; }
.nav-item svg { width: 21px; height: 21px; stroke: currentColor; fill: none; stroke-width: 1.6; stroke-linecap: round; stroke-linejoin: round; }
.nav-item:hover { color: var(--texto); background: var(--painel); }
.nav-item.ativo { color: var(--azul); background: var(--azul-fundo); }
.nav-item.ativo::before { content: ''; position: absolute; left: -10px; top: 10px; bottom: 10px; width: 3px; border-radius: 0 3px 3px 0; background: var(--azul); box-shadow: 0 0 12px var(--azul); }
.nav-badge { position: absolute; top: 4px; right: 10px; min-width: 17px; height: 17px; padding: 0 5px; border-radius: 99px; background: var(--ouro); color: #1a1406; font: 700 10.5px/17px 'Barlow', sans-serif; letter-spacing: 0; }
.trilho-rodape { margin-top: auto; display: grid; gap: 8px; justify-items: center; width: 100%; padding: 0 10px; }
.icone-btn { width: 40px; height: 36px; display: grid; place-items: center; background: none; border: 0; border-radius: 10px; color: var(--texto-3); cursor: pointer; }
.icone-btn svg { width: 19px; height: 19px; stroke: currentColor; fill: none; stroke-width: 1.6; stroke-linecap: round; stroke-linejoin: round; }
.icone-btn:hover { color: var(--texto); background: var(--painel); }
.conexao { display: flex; align-items: center; gap: 5px; font-family: var(--t-cond); font-size: 10px; letter-spacing: .1em; text-transform: uppercase; color: var(--alerta); }
.conexao::before { content: ''; width: 7px; height: 7px; border-radius: 50%; background: currentColor; }
.conexao-ok { color: var(--verde); }
.conexao-ok::before { box-shadow: 0 0 0 0 rgba(61, 190, 130, .6); animation: pulso 2s infinite; }
@keyframes pulso { 70% { box-shadow: 0 0 0 7px rgba(61, 190, 130, 0); } 100% { box-shadow: 0 0 0 0 rgba(61, 190, 130, 0); } }
.avatar { width: 34px; height: 34px; border-radius: 50%; display: grid; place-items: center; font: 600 12.5px/1 'Barlow', sans-serif; letter-spacing: .02em; color: #04121B; background: linear-gradient(135deg, #5FD3FF, #0093CC); flex: 0 0 auto; }
.avatar-p { width: 24px; height: 24px; font-size: 10px; }
.avatar-ouro { background: linear-gradient(135deg, #E3CB94, #A9843E); color: #1d1507; }
.avatar-cinza { background: var(--painel-3); color: var(--texto-2); }
.eu-btn { background: none; border: 0; padding: 2px; border-radius: 50%; cursor: pointer; }
.eu-btn:hover .avatar { box-shadow: 0 0 0 2px var(--azul-borda); }

.palco { min-width: 0; min-height: 0; display: flex; flex-direction: column; background: radial-gradient(900px 400px at 100% 0%, rgba(0, 174, 239, .05), transparent 60%), var(--fundo); }
.vista { flex: 1; min-height: 0; display: flex; flex-direction: column; }
.vista-topo { display: flex; align-items: center; gap: 14px; padding: 16px 22px 14px; border-bottom: 1px solid var(--linha); flex-wrap: wrap; }
.vista-topo h1 { font-family: var(--t-cond); font-weight: 500; font-size: 20px; letter-spacing: .1em; text-transform: uppercase; margin: 0; }
.vista-topo .sub { color: var(--texto-3); font-size: 12.5px; }
.vista-topo .espaco { flex: 1; }
.rolagem { flex: 1; min-height: 0; overflow: auto; padding: 20px 22px 44px; }

/* ---------- conversas ---------- */
.vista-conversas { display: grid; grid-template-columns: 340px minmax(0, 1fr) 300px; }
.lista { border-right: 1px solid var(--linha); display: flex; flex-direction: column; min-height: 0; background: var(--fundo-2); }
.lista-cab { padding: 14px 14px 10px; display: grid; gap: 10px; border-bottom: 1px solid var(--linha); }
.lista-cab h1 { font-family: var(--t-cond); font-weight: 500; font-size: 18px; letter-spacing: .1em; text-transform: uppercase; margin: 0; }
.lista-topo { display: flex; gap: 8px; }
.lista-topo input { flex: 1; min-width: 0; }
.lista-topo select { flex: 0 0 auto; max-width: 130px; }
.lista, .lista-leads { min-width: 0; }
.abas { display: flex; gap: 6px; overflow-x: auto; padding-bottom: 2px; }
.aba { display: inline-flex; align-items: center; gap: 6px; white-space: nowrap; background: var(--painel); border: 1px solid var(--linha); border-radius: 99px; padding: 4px 11px; cursor: pointer; color: var(--texto-2); font-size: 12.5px; }
.aba:hover { color: var(--texto); border-color: var(--linha-forte); }
.aba-ativa { background: var(--azul-fundo); border-color: var(--azul-borda); color: var(--texto); }
.aba .cont { font-variant-numeric: tabular-nums; color: var(--texto-3); font-size: 11.5px; }
.aba .cont b { color: var(--azul); }
.aba-alerta { border-color: rgba(184, 154, 90, .5); }
.aba-alerta .cont { color: var(--ouro); }
.lista-leads { overflow-y: auto; flex: 1; }
.lista-vazia { color: var(--texto-3); padding: 28px 20px; text-align: center; }
.card { display: grid; grid-template-columns: minmax(0, 1fr); gap: 3px; width: 100%; min-width: 0; background: none; border: 0; border-bottom: 1px solid var(--linha); padding: 11px 14px; text-align: left; cursor: pointer; position: relative; }
.card:hover { background: var(--painel); }
.card-sel { background: var(--painel-2); }
.card-sel::before { content: ''; position: absolute; left: 0; top: 0; bottom: 0; width: 3px; background: var(--azul); }
.card-l1 { display: flex; align-items: center; gap: 6px; min-width: 0; }
.card-l1 .chip-dona, .card-hora { flex: 0 0 auto; }
.card-l1 strong { font-weight: 500; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.card-hora { color: var(--texto-3); font-size: 11.5px; white-space: nowrap; margin-left: auto; font-variant-numeric: tabular-nums; }
.card-l2 { color: var(--texto-3); font-size: 12px; }
.card-l3 { display: flex; justify-content: space-between; gap: 8px; align-items: center; min-width: 0; }
.card-msg { min-width: 0; color: var(--texto-2); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-size: 13px; }
.bolinha { background: var(--azul); color: #04121B; border-radius: 999px; font-size: 11px; font-weight: 700; padding: 1px 7px; box-shadow: 0 0 10px rgba(0, 174, 239, .45); }
.tags { display: flex; flex-wrap: wrap; gap: 4px; margin-top: 4px; }
.tag { background: var(--painel-2); border: 1px solid var(--linha-forte); border-radius: 999px; padding: 1px 8px; font-size: 11px; color: var(--texto-2); }
.tag-auto { border-style: dashed; }
.tag-x { background: none; border: 0; color: var(--texto-2); cursor: pointer; padding: 0 0 0 2px; }
.tag-add { display: flex; gap: 6px; margin-top: 8px; }
.tag-add input { flex: 1; padding: 5px 8px; }

.conversa { display: flex; flex-direction: column; min-height: 0; background: linear-gradient(rgba(10, 18, 26, .92), rgba(10, 18, 26, .92)), radial-gradient(circle at 1px 1px, rgba(191, 182, 166, .18) 1px, transparent 0) 0 0 / 22px 22px; }
.vazio { margin: auto; color: var(--texto-3); text-align: center; display: grid; gap: 10px; justify-items: center; }
.vazio img { width: 54px; opacity: .35; }
.conversa-cheia { display: flex; flex-direction: column; min-height: 0; height: 100%; }
.conversa-topo { display: flex; justify-content: space-between; gap: 10px; align-items: center; padding: 11px 18px; background: rgba(16, 26, 36, .9); backdrop-filter: blur(8px); border-bottom: 1px solid var(--linha); flex-wrap: wrap; }
.quem { display: flex; gap: 11px; align-items: center; min-width: 0; }
.quem > div { display: grid; min-width: 0; }
.quem strong { font-weight: 500; font-size: 15px; }
.quem span { color: var(--texto-3); font-size: 12px; }
.acoes { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.aviso { background: rgba(184, 154, 90, .1); border-bottom: 1px solid rgba(184, 154, 90, .3); color: #E6D3A6; padding: 8px 18px; font-size: 13px; }
.mensagens { flex: 1; overflow-y: auto; padding: 18px 22px; display: flex; flex-direction: column; gap: 6px; }
.msg { max-width: 70%; padding: 8px 11px 5px; border-radius: 12px; position: relative; border: 1px solid transparent; }
.msg-in { align-self: flex-start; background: var(--msg-in); border-color: var(--linha); border-top-left-radius: 3px; }
.msg-out { align-self: flex-end; background: var(--msg-out); border-color: rgba(0, 174, 239, .16); border-top-right-radius: 3px; }
.msg-voce { background: var(--msg-voce); border-color: rgba(0, 174, 239, .35); }
.msg-equipe { background: var(--msg-equipe); border-color: rgba(184, 154, 90, .35); }
.msg-rot { display: flex; align-items: center; gap: 5px; font-family: var(--t-cond); letter-spacing: .08em; text-transform: uppercase; font-size: 10.5px; color: #7FD3F5; margin-bottom: 2px; }
.msg-voce .msg-rot { color: #9FDDF7; }
.msg-equipe .msg-rot { color: #E3CB94; }
.msg-txt { white-space: pre-wrap; word-wrap: break-word; }
.msg-hora { display: block; text-align: right; font-size: 10.5px; color: var(--texto-3); margin-top: 2px; font-variant-numeric: tabular-nums; }
.auditar { display: flex; gap: 6px; justify-content: flex-end; margin-top: 4px; }
.compor { display: flex; gap: 10px; padding: 12px 18px; background: rgba(16, 26, 36, .95); border-top: 1px solid var(--linha); align-items: flex-end; }
.compor textarea { flex: 1; resize: none; min-height: 44px; }
.compor-info { font-size: 11.5px; color: var(--texto-3); padding: 0 18px 8px; background: rgba(16, 26, 36, .95); }
.somente-leitura { padding: 12px 18px; border-top: 1px solid var(--linha); color: var(--texto-3); font-size: 13px; background: var(--painel); }

.ficha { border-left: 1px solid var(--linha); background: var(--fundo-2); padding: 16px; overflow-y: auto; }
.ficha h2 { font-family: var(--t-cond); font-weight: 500; letter-spacing: .1em; text-transform: uppercase; font-size: 15px; margin: 0 0 4px; }
.ficha h3 { font-family: var(--t-cond); font-size: 11.5px; letter-spacing: .14em; text-transform: uppercase; color: var(--texto-3); margin: 18px 0 6px; font-weight: 500; }
.ficha-status { margin: 0; color: var(--azul); font-size: 13px; }
.ficha dl { display: grid; gap: 1px; margin: 0; }
.ficha dt { color: var(--texto-3); font-size: 11px; margin-top: 7px; }
.ficha dd { margin: 0; }

.chip-dona { display: inline-flex; align-items: center; gap: 4px; font-size: 10.5px; font-weight: 600; letter-spacing: .03em; padding: 1px 7px; border-radius: 99px; background: var(--painel-2); color: var(--texto-2); border: 1px solid var(--linha-forte); white-space: nowrap; }
.chip-saori { color: #7FD9AE; border-color: #25543F; }
.chip-lilian { color: #CDB2F2; border-color: #4B3769; }
.chip-noa { color: #8CCDF2; border-color: #22506B; }
.chip-humano { color: #E3CB94; border-color: #5E4B24; }
.chip-eu { color: #04121B; background: var(--azul); border-color: var(--azul); }

.toast { position: fixed; bottom: 22px; left: 50%; transform: translateX(-50%); background: var(--painel-2); border: 1px solid var(--linha-forte); padding: 11px 18px; border-radius: 12px; max-width: 90vw; z-index: 90; box-shadow: var(--sombra); }
.toast-erro { border-color: rgba(229, 83, 75, .55); color: #FFC2BE; }

/* ---------- janelas ---------- */
.janela { position: fixed; inset: 0; background: rgba(4, 9, 14, .7); backdrop-filter: blur(4px); display: grid; place-items: center; padding: 20px; z-index: 60; }
.janela-caixa { width: min(480px, 100%); max-height: 90vh; overflow: auto; background: var(--painel); border: 1px solid var(--linha-forte); border-radius: 16px; padding: 22px 24px; display: grid; gap: 12px; box-shadow: var(--sombra); }
.janela-topo { display: flex; align-items: baseline; justify-content: space-between; gap: 12px; }
.janela-topo h2 { font-family: var(--t-cond); font-weight: 500; font-size: 18px; letter-spacing: .08em; text-transform: uppercase; margin: 0; }
.janela-caixa > .muted { margin: -6px 0 2px; }
.janela-caixa label { display: grid; gap: 5px; color: var(--texto-2); font-size: 13px; }
.janela-caixa .rot { display: flex; justify-content: space-between; gap: 10px; }
.cont-txt { font-variant-numeric: tabular-nums; color: var(--texto-3); font-weight: 400; }
.perfil-foto { display: flex; gap: 12px; align-items: center; background: var(--painel-2); border: 1px solid var(--linha); border-radius: var(--raio); padding: 10px 12px; }
.perfil-foto img { border-radius: 50%; object-fit: cover; background: var(--painel); }
.perfil-foto p { margin: 0; }
.janela-acoes { display: flex; justify-content: flex-end; gap: 8px; margin-top: 4px; flex-wrap: wrap; }
.perfil-foto-txt { display: grid; gap: 8px; justify-items: start; }
.janela-caixa label.btn-arquivo { display: inline-block; color: var(--texto); font-size: 13px; cursor: pointer; }
.janela-larga { width: min(740px, 100%); }
.linha-check { display: flex !important; grid-template-columns: none; align-items: center; gap: 9px; color: var(--texto) !important; }
.linha-check input { width: 16px; height: 16px; accent-color: var(--azul); }

/* orçamentos */
.orc-lista { display: grid; gap: 6px; }
.orc-lista h3, .orc-form h3 { font-family: var(--t-cond); letter-spacing: .12em; text-transform: uppercase; font-size: 12px; margin: 10px 0 2px; color: var(--texto-3); font-weight: 500; }
.orc-item { display: flex; justify-content: space-between; align-items: center; gap: 10px; text-align: left; background: var(--painel-2); border: 1px solid var(--linha); border-radius: var(--raio-p); padding: 9px 12px; cursor: pointer; }
.orc-item:hover, .orc-item:focus-visible { border-color: var(--azul-borda); outline: none; }
.orc-item span:first-child { display: grid; }
.orc-item small { color: var(--texto-3); font-size: 12px; }
.orc-chip { font-size: 11px; font-weight: 600; padding: 2px 8px; border-radius: 99px; border: 1px solid var(--linha-forte); color: var(--texto-2); white-space: nowrap; }
.orc-aprovado { color: var(--verde); border-color: var(--verde-escuro); }
.orc-enviado { color: #8CCDF2; border-color: #22506B; }
.orc-aceito { color: #04121B; background: var(--verde); border-color: var(--verde); }
.orc-recusado { color: var(--erro); border-color: #6b2e2e; }
.orc-form { display: grid; gap: 10px; border-top: 1px solid var(--linha); padding-top: 12px; }
.orc-briefing { margin: 0; display: grid; grid-template-columns: 150px minmax(0, 1fr); gap: 4px 12px; font-size: 13px; background: var(--painel-2); border-radius: var(--raio-p); padding: 10px 12px; }
.orc-briefing dt { color: var(--texto-3); }
.orc-briefing dd { margin: 0; }
.orc-linha { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px; }
.btn-orcar { margin: 2px 0 8px; }
@media (max-width: 600px) { .orc-linha, .orc-briefing { grid-template-columns: 1fr; } }

/* ---------- visão geral (dashboard) ---------- */
.saudacao { font-family: var(--t-serif); font-style: italic; font-weight: 400; font-size: 30px; line-height: 1.1; margin: 0; }
.saudacao b { font-weight: 500; color: var(--ouro); font-style: italic; }
.dash-periodo { display: inline-flex; background: var(--painel); border: 1px solid var(--linha); border-radius: 10px; padding: 3px; }
.dash-periodo button { background: none; border: 0; padding: 5px 12px; border-radius: 7px; color: var(--texto-2); cursor: pointer; font-size: 12.5px; }
.dash-periodo button.ativo { background: var(--painel-3); color: var(--texto); box-shadow: inset 0 0 0 1px var(--linha-forte); }
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(158px, 1fr)); gap: 12px; margin-bottom: 16px; }
.kpi { position: relative; overflow: hidden; background: linear-gradient(180deg, var(--painel-2), var(--painel)); border: 1px solid var(--linha); border-radius: var(--raio); padding: 14px 16px 13px; display: grid; gap: 4px; }
.kpi::after { content: ''; position: absolute; inset: 0 0 auto 0; height: 1px; background: linear-gradient(90deg, transparent, rgba(0, 174, 239, .5), transparent); }
.kpi-rot { font-family: var(--t-cond); text-transform: uppercase; letter-spacing: .13em; font-size: 11px; color: var(--texto-3); }
.kpi strong { font-family: var(--t-cond); font-weight: 500; font-size: 32px; line-height: 1.05; font-variant-numeric: tabular-nums; letter-spacing: .01em; }
.kpi small { color: var(--texto-2); font-size: 12px; }
.kpi .delta-sobe { color: var(--verde); }
.kpi .delta-desce { color: #F2A19C; }
.kpi-alerta { border-color: rgba(184, 154, 90, .45); }
.kpi-alerta strong { color: var(--ouro); }
.kpi-clicavel { cursor: pointer; }
.kpi-clicavel:hover { border-color: var(--azul-borda); }
.grade-dash { display: grid; grid-template-columns: repeat(12, minmax(0, 1fr)); gap: 12px; }
.bloco { background: var(--painel); border: 1px solid var(--linha); border-radius: var(--raio); padding: 15px 16px 12px; min-width: 0; display: flex; flex-direction: column; gap: 10px; }
.bloco-cab { display: flex; align-items: baseline; justify-content: space-between; gap: 10px; flex-wrap: wrap; }
.bloco-cab h2 { font-family: var(--t-cond); font-weight: 500; font-size: 14px; letter-spacing: .12em; text-transform: uppercase; margin: 0; }
.bloco-cab .muted { font-size: 12px; }
.c8 { grid-column: span 8; } .c6 { grid-column: span 6; } .c4 { grid-column: span 4; } .c12 { grid-column: span 12; }
@media (max-width: 1200px) { .c8, .c6, .c4 { grid-column: span 12; } }
.legenda { display: flex; gap: 14px; flex-wrap: wrap; font-size: 12px; color: var(--texto-2); }
.legenda span { display: inline-flex; align-items: center; gap: 6px; }
.legenda i { width: 10px; height: 10px; border-radius: 3px; display: inline-block; }
.grafico { width: 100%; height: auto; display: block; overflow: visible; }
.grafico .grade { stroke: #1C2935; stroke-width: 1; }
.grafico .eixo { fill: var(--texto-3); font: 400 10.5px 'Barlow', sans-serif; }
.grafico .val { fill: var(--texto-2); font: 500 11px 'Barlow', sans-serif; }
.grafico [data-tip] { cursor: default; }
.grafico .alvo { fill: transparent; }
.grafico .alvo:hover + .marca, .grafico g:hover .marca { filter: brightness(1.25); }
.dica { position: fixed; pointer-events: none; z-index: 95; background: #0B141D; border: 1px solid var(--linha-forte); border-radius: 8px; padding: 7px 10px; font-size: 12px; box-shadow: var(--sombra); white-space: pre; line-height: 1.45; }
.tabela-dados { font-size: 12px; color: var(--texto-2); }
.tabela-dados summary { cursor: pointer; color: var(--texto-3); width: max-content; }
.tabela-dados table { border-collapse: collapse; margin-top: 6px; width: 100%; }
.tabela-dados th, .tabela-dados td { text-align: left; padding: 3px 8px; border-bottom: 1px solid var(--linha); font-variant-numeric: tabular-nums; }
.funil { display: grid; gap: 7px; }
.funil-linha { display: grid; grid-template-columns: 118px minmax(0, 1fr) 42px; gap: 10px; align-items: center; font-size: 12.5px; }
.funil-linha span:first-child { color: var(--texto-2); }
.funil-barra { height: 14px; border-radius: 0 4px 4px 0; background: var(--s1); min-width: 2px; }
.funil-linha b { font-weight: 500; text-align: right; font-variant-numeric: tabular-nums; }
.pessoas { display: grid; gap: 4px; }
.pessoa-linha { display: grid; grid-template-columns: 34px minmax(0, 1fr) auto; gap: 10px; align-items: center; padding: 7px 4px; border-bottom: 1px solid var(--linha); }
.pessoa-linha:last-child { border-bottom: 0; }
.pessoa-linha div { display: grid; min-width: 0; }
.pessoa-linha small { color: var(--texto-3); font-size: 11.5px; }
.pessoa-num { text-align: right; font-variant-numeric: tabular-nums; }
.pessoa-num b { font-family: var(--t-cond); font-weight: 500; font-size: 20px; display: block; line-height: 1; }
.pessoa-num small { font-size: 10.5px; }
.feed { list-style: none; margin: 0; padding: 0; display: grid; }
.feed li { display: grid; grid-template-columns: 24px minmax(0, 1fr) auto; gap: 10px; align-items: start; padding: 8px 2px; border-bottom: 1px solid var(--linha); font-size: 13px; }
.feed li:last-child { border-bottom: 0; }
.feed time { color: var(--texto-3); font-size: 11.5px; white-space: nowrap; font-variant-numeric: tabular-nums; }
.feed b { font-weight: 500; }
.feed .det { color: var(--texto-3); font-size: 12px; display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

/* ---------- equipe ---------- */
.equipe-grade { display: grid; grid-template-columns: minmax(0, 1.5fr) minmax(300px, 1fr); gap: 14px; align-items: start; }
@media (max-width: 1100px) { .equipe-grade { grid-template-columns: 1fr; } }
.pessoa-card { display: grid; grid-template-columns: 42px minmax(0, 1fr) auto; gap: 12px; align-items: center; padding: 12px 4px; border-bottom: 1px solid var(--linha); }
.pessoa-card:last-child { border-bottom: 0; }
.pessoa-card .avatar { width: 42px; height: 42px; font-size: 14px; }
.pessoa-card .quem2 { display: grid; gap: 2px; min-width: 0; }
.pessoa-card .quem2 strong { font-weight: 500; }
.pessoa-card .quem2 small { color: var(--texto-3); font-size: 12px; overflow: hidden; text-overflow: ellipsis; }
.pessoa-card .controles { display: flex; gap: 6px; align-items: center; flex-wrap: wrap; justify-content: flex-end; }
.pessoa-card.inativa { opacity: .55; }
.selo { display: inline-flex; align-items: center; gap: 5px; font-family: var(--t-cond); font-size: 10.5px; letter-spacing: .1em; text-transform: uppercase; padding: 2px 8px; border-radius: 99px; border: 1px solid var(--linha-forte); color: var(--texto-2); }
.selo-dono { color: var(--ouro); border-color: rgba(184, 154, 90, .5); }
.selo-gestor { color: #8CCDF2; border-color: #22506B; }
.selo-atendente { color: #7FD9AE; border-color: #25543F; }
.selo-leitura { color: var(--texto-2); }
.selo-off { color: #F2A19C; border-color: rgba(229, 83, 75, .45); }
.form-grade { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 10px 12px; }
.form-grade label { display: grid; gap: 5px; color: var(--texto-2); font-size: 13px; }
.form-grade .largo { grid-column: 1 / -1; }
.senha-linha { display: flex; gap: 6px; }
.senha-linha input { flex: 1; min-width: 0; font-family: ui-monospace, Consolas, monospace; }
.matriz { width: 100%; border-collapse: collapse; font-size: 13px; }
.matriz th { font-family: var(--t-cond); letter-spacing: .1em; text-transform: uppercase; font-size: 11px; color: var(--texto-3); font-weight: 500; text-align: center; padding: 8px 6px; border-bottom: 1px solid var(--linha-forte); position: sticky; top: 0; background: var(--painel); }
.matriz th:first-child { text-align: left; }
.matriz td { padding: 7px 6px; border-bottom: 1px solid var(--linha); text-align: center; }
.matriz td:first-child { text-align: left; }
.matriz td small { display: block; color: var(--texto-3); font-size: 11.5px; }
.matriz input { width: 16px; height: 16px; accent-color: var(--azul); }
.matriz tr.grupo td { font-family: var(--t-cond); letter-spacing: .12em; text-transform: uppercase; font-size: 11px; color: var(--ouro); padding-top: 14px; }

/* ---------- auditoria ---------- */
.aud-filtros { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; margin-bottom: 12px; }
.aud-filtros input[type=search] { flex: 1 1 220px; min-width: 0; }
.aud-lista { list-style: none; margin: 0; padding: 0; border: 1px solid var(--linha); border-radius: var(--raio); background: var(--painel); overflow: hidden; }
.aud-dia { font-family: var(--t-cond); letter-spacing: .14em; text-transform: uppercase; font-size: 11px; color: var(--texto-3); padding: 10px 14px 6px; background: var(--fundo-2); border-bottom: 1px solid var(--linha); }
.aud-item { border-bottom: 1px solid var(--linha); }
.aud-item:last-child { border-bottom: 0; }
.aud-linha { width: 100%; display: grid; grid-template-columns: 58px 26px minmax(0, 1fr) auto; gap: 10px; align-items: center; padding: 9px 14px; background: none; border: 0; text-align: left; cursor: pointer; }
.aud-linha:hover { background: var(--painel-2); }
.aud-linha time { color: var(--texto-3); font-size: 12px; font-variant-numeric: tabular-nums; }
.aud-txt { min-width: 0; display: grid; }
.aud-txt span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.aud-txt small { color: var(--texto-3); font-size: 12px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.aud-tipo { font-family: var(--t-cond); font-size: 10.5px; letter-spacing: .1em; text-transform: uppercase; padding: 2px 8px; border-radius: 99px; border: 1px solid var(--linha-forte); color: var(--texto-2); white-space: nowrap; }
.aud-tipo-sessao { color: var(--texto-3); }
.aud-tipo-whatsapp { color: #7FD9AE; border-color: #25543F; }
.aud-tipo-conversa { color: #8CCDF2; border-color: #22506B; }
.aud-tipo-equipe { color: var(--ouro); border-color: rgba(184, 154, 90, .5); }
.aud-tipo-financeiro { color: #CDB2F2; border-color: #4B3769; }
.aud-det { padding: 4px 14px 14px 108px; display: grid; gap: 8px; }
.aud-diff { width: 100%; border-collapse: collapse; font-size: 12.5px; }
.aud-diff th { text-align: left; color: var(--texto-3); font-weight: 500; padding: 4px 8px; border-bottom: 1px solid var(--linha); }
.aud-diff td { padding: 4px 8px; border-bottom: 1px solid var(--linha); vertical-align: top; word-break: break-word; }
.aud-diff .antes { color: #F2A19C; text-decoration: line-through; text-decoration-color: rgba(242, 161, 156, .4); }
.aud-diff .depois { color: #9DE7C3; }
.aud-mais { display: flex; justify-content: center; padding: 12px; }

/* ---------- CRM (agora uma vista dentro do painel) ---------- */
:root { --sf-atrasado: #E5534B; --sf-atrasado-fundo: rgba(229, 83, 75, .10); --sf-hoje: #C9A961; --sf-hoje-fundo: rgba(201, 169, 97, .10); --sf-fechado: #3DBE82; --sf-arquivado: #6F7A85; }
.crm { display: flex; flex-direction: column; flex: 1; min-height: 0; }
.crm-topo { display: flex; align-items: center; gap: 16px; padding: 14px 22px 0; border-bottom: 1px solid var(--linha); flex-wrap: wrap; }
.crm-marca { display: flex; align-items: center; gap: 10px; padding-bottom: 12px; }
.crm-marca strong { font-family: var(--t-cond); font-weight: 500; font-size: 20px; letter-spacing: .12em; }
.crm-marca span { color: var(--texto-3); font-size: 12px; }
.crm-abas { display: flex; gap: 2px; flex-wrap: wrap; flex: 1; align-self: flex-end; }
.crm-aba { background: none; border: 0; border-radius: 8px 8px 0 0; padding: 9px 12px 10px; color: var(--texto-2); cursor: pointer; font-size: 13px; position: relative; }
.crm-aba:hover { color: var(--texto); background: var(--painel); }
.crm-aba-ativa { color: var(--texto); }
.crm-aba-ativa::after { content: ''; position: absolute; left: 10px; right: 10px; bottom: -1px; height: 2px; background: var(--azul); box-shadow: 0 0 10px var(--azul); }
.crm-aba:focus-visible, .crm-tabela tr:focus-visible, .crm-hoje-item:focus-visible { outline: 2px solid var(--azul); outline-offset: -2px; }
.crm-topo-acoes { display: flex; gap: 8px; padding-bottom: 12px; }
.crm-corpo { overflow: auto; padding: 18px 22px 44px; flex: 1; min-height: 0; }
.crm-carregando, .crm-vazio { color: var(--texto-3); padding: 18px 4px; }
.crm-h2 { font-family: var(--t-cond); font-weight: 500; font-size: 13px; letter-spacing: .14em; text-transform: uppercase; color: var(--texto-3); margin: 24px 0 10px; }
.crm-tiles { display: grid; grid-template-columns: repeat(auto-fill, minmax(190px, 1fr)); gap: 12px; }
.crm-tile { background: linear-gradient(180deg, var(--painel-2), var(--painel)); border: 1px solid var(--linha); border-radius: var(--raio); padding: 13px 15px; display: grid; gap: 3px; }
.crm-tile-rot { font-family: var(--t-cond); text-transform: uppercase; letter-spacing: .12em; font-size: 11px; color: var(--texto-3); }
.crm-tile strong { font-family: var(--t-cond); font-size: 26px; font-weight: 500; font-variant-numeric: tabular-nums; line-height: 1.15; }
.crm-tile small { color: var(--texto-2); font-size: 12px; }
.crm-tile-atrasado { border-color: rgba(229, 83, 75, .45); box-shadow: inset 3px 0 0 var(--sf-atrasado); }
.crm-tile-atrasado strong { color: var(--sf-atrasado); }
.crm-tile-hoje { border-color: rgba(201, 169, 97, .45); box-shadow: inset 3px 0 0 var(--sf-hoje); }
.crm-tile-hoje strong { color: var(--sf-hoje); }
.crm-hoje { list-style: none; margin: 0; padding: 0; display: grid; gap: 6px; }
.crm-hoje-item { width: 100%; display: grid; grid-template-columns: 90px minmax(0, 1fr) auto; align-items: center; gap: 12px; text-align: left; background: var(--painel); border: 1px solid var(--linha); border-radius: var(--raio-p); padding: 10px 12px; cursor: pointer; }
.crm-hoje-item:hover { border-color: var(--azul-borda); }
.crm-hoje-grupo { font-family: var(--t-cond); letter-spacing: .1em; text-transform: uppercase; color: var(--texto-3); font-size: 11px; }
.crm-hoje-txt { display: grid; min-width: 0; }
.crm-hoje-txt strong, .crm-hoje-txt small { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.crm-hoje-txt strong { font-weight: 500; }
.crm-hoje-txt small, .crm-tabela small { color: var(--texto-3); font-size: 12px; }
.crm-barra { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.crm-barra input[type=search] { flex: 1 1 220px; min-width: 0; }
.crm-barra select { flex: 0 1 190px; }
.crm-conta { margin: 8px 0; }
.prosp-etapas { display: grid; grid-template-columns: repeat(auto-fill, minmax(118px, 1fr)); gap: 8px; margin-top: 12px; }
.prosp-etapa { display: flex; flex-direction: column; align-items: flex-start; gap: 2px; min-width: 0; padding: 10px 12px; border-radius: 10px;
  border: 1px solid var(--linha-forte); background: transparent; color: var(--texto-2); cursor: pointer; text-align: left; font: inherit; }
.prosp-etapa b { font-size: 22px; line-height: 1; font-weight: 600; }
.prosp-etapa span { font-size: 12px; }
.prosp-etapa:hover, .prosp-ativa { border-color: var(--azul); }
.prosp-ativa { box-shadow: inset 0 0 0 1px var(--azul); }
.prosp-atrasado b { color: var(--sf-atrasado); }
.prosp-hoje b { color: var(--sf-hoje); }
.prosp-fechado b { color: var(--sf-fechado); }
.prosp-sit { display: block; margin-top: 4px; color: var(--texto-2); font-size: 12px; }
.prosp-dias-alto { color: var(--sf-atrasado); font-weight: 600; }
.crm-tabela-caixa { overflow-x: auto; border: 1px solid var(--linha); border-radius: var(--raio); background: var(--painel); }
.crm-tabela { width: 100%; border-collapse: collapse; min-width: 760px; }
.crm-tabela th { text-align: left; font-family: var(--t-cond); letter-spacing: .1em; text-transform: uppercase; font-size: 11px; font-weight: 500; color: var(--texto-3); background: var(--painel-2); padding: 9px 10px; border-bottom: 1px solid var(--linha-forte); white-space: nowrap; position: sticky; top: 0; }
.crm-tabela td { padding: 9px 10px; border-bottom: 1px solid var(--linha); vertical-align: middle; font-variant-numeric: tabular-nums; }
.crm-tabela td strong { display: block; font-weight: 500; }
.crm-tabela tbody tr[data-id] { cursor: pointer; }
.crm-tabela tbody tr[data-id]:hover { background: var(--painel-2); }
.crm-tabela tr.sf-atrasado, .crm-hoje-item.sf-atrasado { background: var(--sf-atrasado-fundo); }
.crm-tabela tr.sf-atrasado td:first-child { box-shadow: inset 3px 0 0 var(--sf-atrasado); }
.crm-tabela tr.sf-hoje, .crm-hoje-item.sf-hoje { background: var(--sf-hoje-fundo); }
.crm-tabela tr.sf-hoje td:first-child { box-shadow: inset 3px 0 0 var(--sf-hoje); }
.crm-tabela tr.sf-fechado td:first-child { box-shadow: inset 3px 0 0 var(--sf-fechado); }
.crm-tabela tr.sf-arquivado { color: var(--sf-arquivado); }
.crm-hoje-item.sf-atrasado { border-left: 3px solid var(--sf-atrasado); }
.crm-hoje-item.sf-hoje { border-left: 3px solid var(--sf-hoje); }
.sf-chip { font-size: 11px; font-weight: 600; padding: 2px 8px; border-radius: 99px; border: 1px solid var(--linha-forte); color: var(--texto-2); white-space: nowrap; }
.sf-chip-atrasado { color: var(--sf-atrasado); border-color: rgba(229, 83, 75, .45); }
.sf-chip-hoje { color: var(--sf-hoje); border-color: rgba(201, 169, 97, .45); }
.sf-chip-fechado { color: var(--sf-fechado); border-color: var(--verde-escuro); }
.sf-chip-no_prazo, .sf-chip-arquivado { color: var(--sf-arquivado); }
.crm-gaveta { position: fixed; top: 0; right: 0; bottom: 0; width: min(580px, 100%); background: var(--painel); border-left: 1px solid var(--linha-forte); box-shadow: -18px 0 40px rgba(0, 0, 0, .45); overflow-y: auto; z-index: 45; }
.crm-form { padding: 18px 20px 28px; display: grid; gap: 12px; }
.crm-form h2 { font-family: var(--t-cond); font-weight: 500; font-size: 18px; letter-spacing: .06em; margin: 0; }
.crm-form h3 { font-family: var(--t-cond); font-size: 12px; letter-spacing: .14em; text-transform: uppercase; font-weight: 500; color: var(--texto-3); margin: 14px 0 0; }
.crm-campos { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 10px 12px; }
.crm-campo { display: grid; gap: 5px; color: var(--texto-2); font-size: 13px; min-width: 0; margin: 0; }
.crm-campo input, .crm-campo select, .crm-campo textarea { width: 100%; min-width: 0; color: var(--texto); }
.crm-largo { grid-column: 1 / -1; }
fieldset.crm-campo { border: 1px solid var(--linha-forte); border-radius: var(--raio-p); padding: 8px 10px; }
fieldset.crm-campo legend { padding: 0 4px; }
fieldset.crm-travado { border: 0; padding: 0; margin: 0; min-width: 0; }
.crm-multi { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 4px 12px; }
.crm-multi label { display: flex; gap: 6px; align-items: center; color: var(--texto); font-size: 13px; }
.crm-multi input { width: auto; accent-color: var(--azul); }
.crm-obrig { color: var(--ouro); font-weight: 400; }
.crm-extra { border-top: 1px solid var(--linha); padding-top: 4px; display: grid; gap: 10px; }
.crm-hist { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; }
.crm-hist li { display: grid; gap: 2px; background: var(--painel-2); border-radius: var(--raio-p); padding: 8px 10px; }
.crm-hist-quando { color: var(--texto-3); font-size: 12px; }
.crm-envios { list-style: none; margin: 0; padding: 0; display: grid; gap: 10px; }
.crm-envio { display: grid; gap: 8px; background: var(--painel-2); border: 1px solid var(--linha); border-radius: var(--raio-p); padding: 10px 12px; }
.crm-envio-topo { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.crm-envio-topo small { color: var(--texto-3); font-size: 12px; margin-left: auto; }
.crm-envio-assunto { margin: 0; font-weight: 500; }
.crm-envio-corpo { white-space: pre-wrap; font-size: 13px; color: var(--texto); margin: 0; }
.crm-envio textarea { font-size: 13px; line-height: 1.5; }
.aviso-perm { background: var(--azul-fundo); border: 1px solid var(--azul-borda); color: #BFE9FA; border-radius: var(--raio-p); padding: 8px 12px; font-size: 12.5px; }
@media (max-width: 700px) { .crm-campos, .crm-multi, .form-grade { grid-template-columns: 1fr; } .crm-hoje-item { grid-template-columns: minmax(0, 1fr) auto; } .crm-hoje-grupo { display: none; } }

/* ---------- telas menores ---------- */
@media (max-width: 1250px) { .vista-conversas { grid-template-columns: 300px minmax(0, 1fr); } .ficha { display: none; } }
@media (max-width: 860px) {
  .app { grid-template-columns: 1fr; grid-template-rows: minmax(0, 1fr) auto; }
  .trilho { grid-row: 2; flex-direction: row; padding: 4px 8px; border-right: 0; border-top: 1px solid var(--linha); justify-content: space-around; }
  .trilho-marca, .trilho-rodape .conexao, .trilho-rodape .icone-btn { display: none; }
  .nav { display: flex; padding: 0; gap: 0; flex: 1; justify-content: space-around; }
  .nav-item.ativo::before { display: none; }
  .trilho-rodape { margin: 0; width: auto; padding: 0; }
  .vista-conversas { grid-template-columns: 1fr; }
  .lista { max-height: 42vh; }
  .rolagem, .crm-corpo { padding: 14px 16px 30px; }
  .vista-topo { padding: 12px 16px; }
  .aud-det { padding-left: 14px; }
  .msg { max-width: 88%; }
}

/* ---------- tempos de resposta (SLA): verde até 7 min, amarelo até 15, laranja até 30, vermelho acima ---------- */
:root { --sla-verde: #3DBE82; --sla-amarelo: #E2C044; --sla-laranja: #EF8B3B; --sla-vermelho: #E5534B; }
.sla { display: inline-flex; align-items: center; gap: 4px; white-space: nowrap; font: 600 11px/1.4 'Barlow', sans-serif; font-variant-numeric: tabular-nums; padding: 1px 7px; border-radius: 99px; border: 1px solid; }
.sla-verde { color: var(--sla-verde); border-color: rgba(61, 190, 130, .45); background: rgba(61, 190, 130, .08); }
.sla-amarelo { color: var(--sla-amarelo); border-color: rgba(226, 192, 68, .45); background: rgba(226, 192, 68, .08); }
.sla-laranja { color: var(--sla-laranja); border-color: rgba(239, 139, 59, .55); background: rgba(239, 139, 59, .10); }
.sla-vermelho { color: #fff; border-color: var(--sla-vermelho); background: var(--sla-vermelho); animation: sla-pulso 1.6s infinite; }
.sla-vazio { color: var(--texto-3); border-color: var(--linha-forte); }
@keyframes sla-pulso { 50% { box-shadow: 0 0 0 4px rgba(229, 83, 75, .25); } }
@media (prefers-reduced-motion: reduce) { .sla-vermelho { animation: none; } }
.sla-num { font-family: var(--t-cond); font-weight: 500; }
.sla-txt-verde { color: var(--sla-verde); } .sla-txt-amarelo { color: var(--sla-amarelo); } .sla-txt-laranja { color: var(--sla-laranja); } .sla-txt-vermelho { color: var(--sla-vermelho); }
.kpi strong .sla { vertical-align: middle; font-size: 11px; }
.sla-legenda { display: inline-flex; gap: 6px; flex-wrap: wrap; margin-left: auto; }
.quem + #c-sla, #c-sla { margin-left: 4px; }
.sla-faixa { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; padding: 9px 22px; background: linear-gradient(90deg, rgba(229, 83, 75, .22), rgba(229, 83, 75, .08)); border-bottom: 1px solid rgba(229, 83, 75, .55); color: #FFD3D0; font-size: 13px; }
.sla-faixa strong { font-weight: 600; }
.sla-faixa-item { background: rgba(0, 0, 0, .25); border: 1px solid rgba(229, 83, 75, .5); color: #fff; border-radius: 99px; padding: 3px 11px; cursor: pointer; font-size: 12.5px; }
.sla-faixa-item:hover { background: rgba(229, 83, 75, .3); }
.dist { display: flex; gap: 2px; height: 10px; width: 140px; border-radius: 3px; overflow: hidden; }
.dist span { min-width: 3px; }
.dist-verde { background: var(--sla-verde); } .dist-amarelo { background: var(--sla-amarelo); } .dist-laranja { background: var(--sla-laranja); } .dist-vermelho { background: var(--sla-vermelho); }
.dist-cel { min-width: 160px; }
.dist-cel small { display: block; margin-top: 3px; }
.sla-tabela { min-width: 720px; }
.pessoa-cel { display: inline-flex; align-items: center; gap: 8px; }
.espera-lista { display: grid; grid-template-columns: repeat(auto-fill, minmax(230px, 1fr)); gap: 8px; }
.espera-item { display: grid; gap: 3px; justify-items: start; text-align: left; background: var(--painel-2); border: 1px solid var(--linha); border-radius: var(--raio-p); padding: 9px 11px; cursor: pointer; }
.espera-item:hover { border-color: var(--azul-borda); }
.espera-item strong { font-weight: 500; }
.card-l3 .sla { flex: 0 0 auto; }
.kpi strong .sla-kpi { font: 500 30px/1.05 var(--t-cond); padding: 0 10px; border-width: 1px; animation: none; }
.pessoa-linha { grid-template-columns: 34px minmax(0, 1fr) auto auto; }
.pessoa-sla { text-align: right; }

/* ---------- ficha única, busca, agenda, funis, assistente, filtros ---------- */
.nav { overflow-y: auto; }
.nav-item { padding: 7px 2px 6px; }
.btn-ativo { border-color: var(--azul); color: var(--azul); background: var(--azul-fundo); }
.painel-filtros { display: grid; gap: 8px; padding: 10px; background: var(--painel); border: 1px solid var(--linha); border-radius: var(--raio-p); }
.filtros-grade { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; }
.filtros-grade label { display: grid; gap: 3px; font-size: 12px; color: var(--texto-3); }
.filtros-grade select, .filtros-grade input { padding: 5px 8px; font-size: 13px; min-width: 0; }
.filtros-salvos { display: flex; gap: 6px; flex-wrap: wrap; align-items: center; }
.filtros-salvos select { flex: 1 1 140px; padding: 4px 8px; font-size: 12.5px; }
.btn-ficha { width: 100%; margin: 4px 0 8px; border-color: var(--azul-borda); color: #BFE9FA; }
.busca-caixa { align-self: start; margin-top: 8vh; }
.busca-caixa input[type=search] { font-size: 17px; padding: 12px 14px; }
.busca-res { display: grid; gap: 4px; max-height: 60vh; overflow: auto; }
.busca-item { display: grid; grid-template-columns: 26px minmax(0, 1fr) auto; gap: 10px; align-items: center; text-align: left; background: none; border: 1px solid transparent; border-radius: var(--raio-p); padding: 8px 10px; cursor: pointer; }
.busca-item:hover, .busca-item:focus-visible { background: var(--painel-2); border-color: var(--linha-forte); }
.busca-txt { display: grid; min-width: 0; }
.busca-txt small { color: var(--texto-3); font-size: 12px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.busca-tipos { display: flex; gap: 4px; }
.janela-ficha { place-items: stretch; padding: 3vh 3vw; }
.ficha-caixa { width: 100%; max-width: 1280px; max-height: none; height: 100%; margin: 0 auto; grid-template-rows: auto minmax(0, 1fr); overflow: hidden; }
#ficha-corpo { overflow: auto; min-height: 0; padding-right: 4px; }
.ficha-cab { display: grid; grid-template-columns: 56px minmax(0, 1fr) auto; gap: 14px; align-items: start; margin-bottom: 14px; }
.ficha-avatar { width: 56px; height: 56px; font-size: 18px; }
.ficha-nome { font-family: var(--t-cond); font-size: 22px; font-weight: 500; margin: 0; letter-spacing: .03em; }
.ficha-cab .muted { margin: 2px 0 6px; }
.ficha-acoes { display: flex; gap: 6px; flex-wrap: wrap; justify-content: flex-end; }
.ficha-grade { display: grid; grid-template-columns: minmax(0, 1fr) 340px; gap: 12px; align-items: start; }
.ficha-lado { display: grid; gap: 12px; }
.ficha-dl { display: grid; grid-template-columns: 120px minmax(0, 1fr); gap: 4px 10px; margin: 0; font-size: 13px; }
.ficha-dl dt { color: var(--texto-3); }
.ficha-dl dd { margin: 0; word-break: break-word; }
.tl { list-style: none; margin: 0; padding: 0 0 0 4px; display: grid; }
.tl li { display: grid; grid-template-columns: 14px minmax(0, 1fr); gap: 10px; padding: 8px 0; border-left: 1px solid var(--linha-forte); padding-left: 12px; margin-left: 5px; position: relative; }
.tl-ponto { position: absolute; left: -6px; top: 13px; width: 11px; height: 11px; border-radius: 50%; background: var(--texto-3); border: 2px solid var(--painel); }
.tl-c-whatsapp { background: var(--verde); } .tl-c-email { background: var(--ouro); } .tl-c-funil, .tl-c-proposta { background: var(--azul); } .tl-c-anuncio { background: var(--s3); }
.tl li > div { grid-column: 1 / -1; }
.tl-topo { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.tl-topo b { font-weight: 500; }
.tl-topo time { margin-left: auto; color: var(--texto-3); font-size: 11.5px; font-variant-numeric: tabular-nums; }
.tl-txt { margin: 3px 0 0; white-space: pre-wrap; color: var(--texto-2); font-size: 13px; }
.tl-entrada .tl-txt { color: var(--texto); }
.semana { display: grid; grid-template-columns: repeat(7, minmax(0, 1fr)); gap: 6px; margin-bottom: 6px; }
.semana-dia { background: var(--painel); border: 1px solid var(--linha); border-radius: var(--raio-p); padding: 8px; display: grid; justify-items: center; gap: 1px; }
.semana-dia span { font-family: var(--t-cond); text-transform: uppercase; letter-spacing: .1em; font-size: 10.5px; color: var(--texto-3); }
.semana-dia b { font-family: var(--t-cond); font-size: 20px; font-weight: 500; }
.semana-dia small { color: var(--texto-3); font-size: 11px; }
.semana-hoje { border-color: var(--azul-borda); box-shadow: inset 0 -2px 0 var(--azul); }
.ag-item { cursor: default; grid-template-columns: 110px minmax(0, 1fr) auto; }
.ag-acoes { display: flex; gap: 6px; align-items: center; flex-wrap: wrap; justify-content: flex-end; }
.ag-feita { opacity: .6; }
.kanban { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(210px, 1fr); gap: 10px; overflow-x: auto; padding-bottom: 6px; }
.kanban-col { background: var(--painel); border: 1px solid var(--linha); border-radius: var(--raio); padding: 10px; display: grid; gap: 6px; align-content: start; min-height: 160px; }
.kanban-cab { display: flex; justify-content: space-between; align-items: baseline; }
.kanban-cab strong { font-family: var(--t-cond); letter-spacing: .08em; text-transform: uppercase; font-weight: 500; font-size: 13px; }
.kanban-card { display: grid; gap: 4px; justify-items: start; text-align: left; background: var(--painel-2); border: 1px solid var(--linha); border-radius: var(--raio-p); padding: 8px 10px; cursor: pointer; }
.kanban-card:hover { border-color: var(--azul-borda); }
.kanban-card strong { font-weight: 500; font-size: 13px; }
.funil-linha b small { font-weight: 400; }
.duvida-aberta { border-color: rgba(239, 139, 59, .5); }
.duvida-pergunta { margin: 0; font-size: 15px; }
.regra-off { opacity: .5; }
.as-check { display: grid; gap: 6px; }
.as-item { display: grid; grid-template-columns: 170px minmax(0, 1fr) auto; gap: 8px; align-items: center; }
@media (max-width: 1000px) { .ficha-grade { grid-template-columns: 1fr; } .ficha-cab { grid-template-columns: 48px minmax(0, 1fr); } .ficha-acoes { grid-column: 1 / -1; justify-content: flex-start; } }
@media (max-width: 860px) { .nav { overflow-x: auto; overflow-y: hidden; justify-content: flex-start; } .nav-item { flex: 0 0 64px; } .filtros-grade { grid-template-columns: 1fr; } .semana { grid-template-columns: repeat(4, minmax(0, 1fr)); } .as-item { grid-template-columns: 1fr; } .ag-item { grid-template-columns: minmax(0, 1fr); } .janela-ficha { padding: 0; } .trilho-rodape #btn-busca { display: grid; } }

/* ---------- WhatsApp: abas, QR, respostas rápidas ---------- */
.wa-caixa { width: min(820px, 100%); }
.wa-abas { display: flex; flex-wrap: wrap; gap: 2px; border-bottom: 1px solid var(--linha); margin: -4px 0 4px; }
.wa-perfil, .wa-form, #wa-outras { display: grid; gap: 12px; min-width: 0; }
.wa-h3 { font-family: var(--t-cond); letter-spacing: .12em; text-transform: uppercase; font-size: 12px; margin: 8px 0 -4px; color: var(--texto-3); font-weight: 500; }
.wa-cmd { display: grid; grid-template-columns: auto minmax(0, 1fr) minmax(0, 2fr) auto; gap: 6px; align-items: center; margin-bottom: 6px; }
.wa-barra, .wa-atalho b { color: var(--azul); font-weight: 600; }
.wa-linha-form { display: flex; gap: 8px; flex-wrap: wrap; }
.wa-linha-form input { flex: 1 1 240px; min-width: 0; }
.wa-qr-lista, .wa-rr-lista { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; }
.wa-qr-lista li, .wa-rr-lista li { display: flex; gap: 12px; align-items: flex-start; justify-content: space-between; background: var(--painel-2); border: 1px solid var(--linha); border-radius: var(--raio); padding: 10px 12px; min-width: 0; }
.wa-qr-lista img, .wa-qr-vazio { width: 96px; height: 96px; border-radius: 8px; background: #fff; flex: none; display: grid; place-items: center; color: #333; }
.wa-qr-txt { display: grid; gap: 4px; flex: 1; min-width: 0; }
.wa-qr-txt a { color: var(--azul); font-size: 12px; overflow-wrap: anywhere; }
.wa-qr-acoes { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 4px; }
.wa-qr-acoes a.btn-mini { color: var(--texto); text-decoration: none; }
.wa-rr-lista li > div:first-child { min-width: 0; }
.wa-rr-lista p { margin: 4px 0 0; color: var(--texto-2); font-size: 13px; white-space: pre-wrap; overflow-wrap: anywhere; }
.wa-rr-linha { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 2fr); gap: 10px; }
.wa-atalho { display: flex; align-items: center; gap: 4px; }
.wa-atalho input { flex: 1; min-width: 0; }
.wa-saude { display: grid; grid-template-columns: max-content 1fr; gap: 8px 16px; margin: 0; }
.wa-saude dt { color: var(--texto-3); font-size: 12px; text-transform: uppercase; letter-spacing: .08em; padding-top: 2px; }
.wa-saude dd { margin: 0; }
.aviso-leve { margin: 0; padding: 8px 12px; border-radius: var(--raio-p); background: var(--ouro-fundo); color: var(--ouro); font-size: 13px; }
.compor { position: relative; }
.rr-sugestoes { position: absolute; left: 18px; right: 18px; bottom: calc(100% + 4px); max-height: 300px; overflow: auto; background: var(--painel-2); border: 1px solid var(--linha-forte); border-radius: var(--raio); box-shadow: var(--sombra); padding: 4px; z-index: 5; }
.rr-item { display: grid; grid-template-columns: auto 1fr; gap: 2px 8px; width: 100%; text-align: left; background: none; border: 0; border-radius: 8px; padding: 7px 10px; color: var(--texto); cursor: pointer; font: inherit; }
.rr-item b { color: var(--azul); }
.rr-item small { grid-column: 1 / -1; color: var(--texto-3); }
.rr-item:hover, .rr-ativo { background: var(--azul-fundo); }
.rr-vazio { margin: 6px 10px; }
@media (max-width: 640px) { .wa-cmd { grid-template-columns: auto 1fr auto; } .wa-cmd [data-cmd-desc] { grid-column: 2 / 3; } .wa-rr-linha { grid-template-columns: 1fr; } .wa-qr-lista li { flex-wrap: wrap; } }

/* ---------- destaque: o que precisa de ação ganha contorno azul sutil pulsante ---------- */
@keyframes nh-destaque { 0%, 100% { box-shadow: 0 0 0 1px rgba(0, 174, 239, .35), 0 0 0 0 rgba(0, 174, 239, .28); } 50% { box-shadow: 0 0 0 1px rgba(0, 174, 239, .7), 0 0 0 5px rgba(0, 174, 239, 0); } }
.destaque, .kpi-alerta, .sla-faixa:not([hidden]) { animation: nh-destaque 2.4s ease-in-out infinite; border-color: rgba(0, 174, 239, .55); }
.card.destaque { position: relative; }
@media (prefers-reduced-motion: reduce) { .destaque, .kpi-alerta, .sla-faixa:not([hidden]) { animation: none; box-shadow: 0 0 0 1px rgba(0, 174, 239, .6); } }
.tag-teste { border-style: dashed; border-color: var(--ouro); color: var(--ouro); }